At Haux Healing we are committed to protecting your privacy, including the information we receive about you. The following policy explains how we will collect and use information about you, and how we will fulfil our obligations to you under the Privacy Act 1988 (“the Act”) and the National Privacy Principles that form part of the Act. By using our website (www.hauxhealing.com), services or mobile apps, you are agreeing to our collection and use of your personal data as described in this Privacy Policy. We confirm that if you provide us with your personal data, we will make the following commitments to you: We will not spam you; and We will not share your data unless in circumstances where we have described it in this Privacy Policy, or where we have told you in advance, or where you have given us permission, or where we have aggregated the data and removed any information that would identify you.
Who we are
Our website address is: https://hauxhealing.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
COLLECTION
When you are using the Haux Healing website, services or mobile apps (if available) functions we may collect personal and sensitive information about you. We collect information and store that information as an image and/or as text to provide you with a better service. Our collection of information will be fair and not intrusive and we will only collect information that is necessary for the purpose that it is being collected and purposes as are notified to you. Additionally, we will ensure that we:
identify ourselves;
explain why we are collecting the information; tell you whether and how you can access the information; tell you who we may share the information with; and inform you of the consequences if you do not provide all or part of the information we request. Sometimes we may collect information about you from third parties. In these circumstances we will take reasonable steps to ensure that you are aware of (a) to (e) above.
As part of our service, we may collect the following information from you:
name, address, contact details and email address; the payment card information you use to purchase any of Haux Healings services or product offerings or those of its affiliates; any descriptions, notes or tags that you add to Haux Healing’s website that you submit or post; and any other information or data submitted by you in connection with Haux Healing’s services or product offerings, or in connection with any requests made by you.
Collection Purposes
We collect this information because it is required in order for us to provide you with our services. If you do not want this data collected, you can stop using our website, applications, services and products at any time and if applicable delete your account or cancel your subscription (subject to any applicable terms and conditions).
In addition, we may also collect Cookies data, Analytics, Tags, and Site Management Data.
We use cookies to collect data about your visit and to allow you to navigate from page to page without having to re-register each time. You can refuse cookies by using the appropriate setting on your browser, however, if you do so you may not be able to access portions of our website. The information we store in cookies shall not be linked to any personally identifiable information you submit while on our website, however may also use this data to tailor advertisements to you. The use of cookies by our partners, affiliates, and service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, and service providers use session ID cookies to collect data about your visit and to tailor and deliver advertising messages to you.
When you visit our website we use action tags (also called pixel tags, clear GIF, or beacons) to identify some of the pages that you visit and how you use those pages and the information and data appearing on them, including details of the pages that you visit and how you use the content on those pages. Action tags are also placed in advertisements by third parties on our website or the websites of other parties. Action tags may collect and transmit this data in a manner that identifies you personally if you have registered with our website, or are logged into our website. We also use tags in our emails, to determine whether an email was opened or whether it was forwarded.
Please also note that data that we collect about the use of our website will be aggregated for administering, protecting and improving our website and our systems, to compile aggregated statistics about our website usage, to better understand the preferences of visitors and optimize the content of our site and apps, to identify server problems and issues, for our marketing and research purposes.
When you visit our website we use third party analysis tools to collect data about your computer and Internet connection, including the IP address of your computer and/or Internet service provider, your browser, information concerning the access of our website the Internet address of websites from which you link to our website and from which you came before landing on our website. This information is used internally for the purpose of understanding how our website is used by visitors and subscribers, and for our continuous improvement purposes.
USE AND DISCLOSURE
We may use or disclose the information that we collect about you for a secondary purpose. These circumstances include:
where the secondary purpose of collection is related to the primary purpose and it would be reasonable for you to expect that we use or disclose the information for the secondary purpose;
you have consented or assented to the use or disclosure; the information is not sensitive, the secondary purpose is direct marketing and: you have not requested that we do not send you direct marketing communications; we give you the opportunity to decline future direct marketing communications at no cost to you; and it is impractical for us to seek your consent before the use; we reasonably believe that the use and/or disclosure is necessary to lessen or prevent a serious and imminent threat to a person’s life or health; we reasonably suspect that unlawful activity has been, is being or may be engaged in, and our use and/ or disclosure of the information is necessary for our investigation of the matter or the reporting of it to relevant authorities; we are required or specifically authorized by law; 1. may be required by our legal representative/s; or it is reasonably necessary for the enforcement of a criminal law, a law imposing a pecuniary penalty, or for the protection of the public revenue. As part of providing you with our service and product offerings, we may have written agreements with third parties pursuant to which we are able to offer you additional functionality as part of our service. Because the additional services provided by these parties form part of our service, you may not opt-out of receiving them. If you do not wish to receive these additional services, you would need to stop using our service and our mobile apps and cancel your subscription or delete your account. Our written agreements with these parties require that they protect the confidentiality and security of your data, and to use your data only on our behalf and only in the way we permit in the written agreement. This section will be updated from time to time to reflect the parties with whom we have these relationships. Please note that we may make changes, replace or discontinue (temporarily or permanently) these services at any time for any reason with or without notice.
Data Quality
We will take reasonable steps to ensure that personal information we hold about you is accurate, complete and up to date when collected and used.
Data security
We will take reasonable steps to ensure that personal information we have collected about you is kept safe from misuse, loss and unauthorised access. We will destroy or permanently de-identify personal information about you that we have collected and which is no longer needed for the purposes that it may legally be used or disclosed.
Openness
This policy has been prepared to inform you of Haux Healings management of personal information. Upon request, we will take reasonable steps to let you know what personal information we hold about you, for what purposes we hold it, how we collect it, how we hold it, and how we use or disclose it.
Access and Correction
We will provide access and the information we hold about you upon request except in circumstances where: providing access would be unlawful; or providing access would pose a serious and imminent threat to the life or health of any individual; or providing access would have an unreasonable impact upon the privacy of other individuals; or the request for access is frivolous or vexatious; or the information relates to existing or anticipated legal proceedings between us and yourself, and the information would not be accessible by the process of discovery in those proceedings; or providing access would reveal our intentions in relation to negotiations with you in such a way as to prejudice those negotiations; or denying access is required or authorised by or under law; or providing access would be likely to prejudice an investigation of possible unlawful activity; or providing access would be likely to prejudice: the prevention, detection, investigation, prosecution or punishment of criminal offences, breaches of a law imposing a penalty or sanction or breaches of a prescribed law; or the enforcement of laws relating to the confiscation of the proceeds of crime; or the protection of the public revenue; or the prevention, detection, investigation or remedying of seriously improper conduct or prescribed conduct; or the preparation for, or conduct of, proceedings before any court or tribunal, or implementation of its orders by or on behalf of an enforcement body; or an enforcement body performing a lawful security function asks the organisation not to provide access to the information on the basis that providing access would be likely to cause damage to the security of Australia. Where providing access would reveal evaluative information generated within Haux Healingin connection with a commercially sensitive decision-making process, we may give you an explanation for the commercially sensitive decision rather than direct access to the information.
Wherever the provision of direct access is impractical or inappropriate, Haux Healing and you should consider whether the use of mutually agreed intermediaries would allow sufficient access to meet the needs of both parties. If we levy charges for providing access to personal information, those charges will not be excessive and will not apply to lodging a request for access. If we hold personal information about you and you are able to establish that the information is not accurate, complete and up to date, we will take reasonable steps to correct the information so that it is accurate, complete and up to date. If you and Haux Healing disagree about whether the information is accurate, complete and up to date, and you ask us to associate with the information a statement claiming that the information is not accurate, complete or up to date, we will take reasonable steps to do so. We will provide reasons for denial of access or correction.
Marketing
We may use your personal information that we have collected to promote and market products and services to you, including through methods such as email and SMS. We will not use your personal information for marketing purposes where you have opted out of receiving such communications.
When we send you marketing communications we may provide you a particular way to opt-out such as via SMS. Otherwise, you may opt-out of receiving marketing communications by sending a written request to The Privacy Officer, by email to [email protected]
Please note that when you create an account, proceed to the payment stage of the checkout or complete a purchase with us your details will be added to our marketing database to receive information relating to Haux Healingand our products including information regarding items that remain in your shopping cart or stored in your Wish List.
When you access the Haux Healing website via a special invitation from Haux Healing or a third party enticement or inducement for the purpose of redeeming an exclusive offer, we require that you authenticate your entitlement or affiliation and verify your identity by creating an account. This may occur automatically with some Haux Healing and third party authentication applications.
You may also choose to receive marketing information by subscribing to our marketing database via our website.
To opt-out of receiving Haux Healing marketing materials from our marketing database, you will need to unsubscribe from our database. To do this, simply select the “unsubscribe” option in one of the emails that you receive from us. Please note that if you have an account with Haux Healing, we may still need to send you essential information about your account.
Identifiers
We will not adopt as our own identifier an identifier that has been assigned by a government agency (or by an agent of, or contractor to, a government agency acting in its capacity as agent or contractor).
Anonymity
Wherever it is lawful and practicable, you will have the option of not identifying yourself when entering into transactions with us.
Transborder data flows
We will not transfer personal data outside Australia unless:
we reasonably believe that the recipient of the information is subject to a statute, binding scheme or contract which effectively upholds principles for fair information handling that are substantially similar to these rules; or you consent to the transfer; or the transfer is necessary for the performance of a contract between you and Haux Healing, or for the implementation of pre-contractual measures taken in respect to your request; or transfer is necessary for the conclusion or performance of a contract concluded in your interest between Haux Healing and a third party; or the transfer is for your benefit and, whilst it is not practicable to obtain your consent to that transfer, you would likely give consent if it were practicable; or we have taken reasonable steps to ensure that the information which we have transferred will not be collected, held, used or disclosed by the recipient of the information inconsistently with these rules. If personal information is disclosed overseas, the countries to which information may be disclosed include but is not limited to: The United States of America and Canada.
Sensitive Information
We will not collect personal information about you which reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, or details of health, disability or sexual activity or orientation unless:
you have consented; or 1. it is required for entry into a competition; or the collection is required or specifically authorised by law; or the collection is necessary to prevent or lessen a serious and imminent threat to the life or health of any individual, where the subject of the information is physically or legally incapable of giving consent; or the collection is necessary for the establishment, exercise or defence of a legal claim.
Contact Details If you would like to contact us in respect of the information contained in this Privacy Policy including accessing or correcting your personal information held by us or submitting a privacy complaint, then please email: [email protected]